Troubleshooting → Troubleshooting with Wireshark

Troubleshooting with Wireshark Course 5: Troubleshoot with Time (TRC-5)


Description
Course 5: Troubleshoot with Time
As the Golden Rule of Networking states, you should get what you ask for in a timely manner. In this course, Laura focuses on the various methods for measuring path, client/server, and application time delays. You will also learn when there are delays that are considered “normal” and not a problem – don’t get stuck wasting time troubleshooting these delays! Throughout this course, you will add buttons to your Troubleshooting Online Class profile so you can quickly detect delays in the future.

Module [mm:ss]
5.1 Ants vs. Elephants – The Art of Troubleshooting with Time [05:21]
5.2 Detect UDP-Based Application Delays [12:47]
5.3 Detect TCP Stream Delays [18:00]
5.4 TCP Initial Round Trip Time (iRTT) Calculations [14:40]
5.5 Detect High Service Response Times [06:29]
5.6 Detect High DNS Service Response Times [10:28]
5.7 Detect High HTTP Response Time [09:55]
5.8 Detect High SMB/SMB2/SMB3 Response Time [11:50]
5.9 Avoid the Distractions of “Normal” or Acceptable Delays [09:53]

Course Resources: TRC5supplements.zip
 dns-slow.pcapng
 ftp-clientside101.pcapng
 http-espn-b.pcapng
 https-justlaunchpage.pcapng
 http-slowboat.pcapng
 http-wiresharkorg.pcapng
 smb-on-windows-10.pcapng
 tcp-slow-wireshark.pcapng
 wwb001-sharking.pcapng

CPEs: 2
Content
  • TRC5.1. Ants vs Elephants - The Art of Troubleshooting with Time
  • TRC5.2. Deduct UDP Based Application Delays
  • TRC5.3. Detect TCP Stream Delays
  • TRC5.4. TCP Initial Round Trip Time -(iRTT) Calculation
  • TRC5.5. Detect High Service Response Times
  • TRC5.6. Detect High DNS Service Response Times
  • TRC5.7. Detect High HTTP Response Time
  • TRC5.8. Detect High SMB/SMB2/SMB3 Response Time
  • TRC5.9. Avoid the Distractions of “Normal” or Acceptable Delays
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever